Patient Service Coordinator/MA

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first_imgSchool of Medicine -East Baltimore Campus You need to sign in or create an account to save Organizespatient care activities based on assessmentfindings. Salary Not Specified Maryland, United States Save CO Patient Service Coordinator/MA Health & Medicine Not specified Full Time jobs in Baltimore Johns Hopkins University Orders,stocks, and maintains exam rooms and clinic areas with standardlevels of supplies, medications, linens, nourishments, forms andequipment. Recognizes patient care trends affecting unit suppliesand notifies clinic manager. The successful candidate(s) for this position will be subject to apre-employment background check.If you are interested in applying for employment with The JohnsHopkins University and require special assistance or accommodationduring any part of the pre-employment process, please contact theHR Business Services Office at jhurecruitment@jhu.edu. For TTYusers, call via Maryland Relay or dial 711.The following additional provisions may apply depending on whichcampus you will work. Your recruiter will adviseaccordingly.During the Influenza (“the flu”) season, as a condition ofemployment, The Johns Hopkins Institutions require all employeeswho provide ongoing services to patients or work in patient care orclinical care areas to have an annual influenza vaccination orpossess an approved medical or religious exception. Failure to meetthis requirement may result in termination of employment.The pre-employment physical for positions in clinical areas,laboratories, working with research subjects, or involvingcommunity contact requires documentation of immune status againstRubella (German measles), Rubeola (Measles), Mumps, Varicella(chickenpox), Hepatitis B and documentation of having received theTdap (Tetanus, diphtheria, pertussis) vaccination. This may includedocumentation of having two (2) MMR vaccines; two (2) Varicellavaccines; or antibody status to these diseases from laboratorytesting. Blood tests for immunities to these diseases areordinarily included in the pre-employment physical exam except forthose employees who provide results of blood tests or immunizationdocumentation from their own health care providers. Anyvaccinations required for these diseases will be given at no costin our Occupational Health office.Equal Opportunity EmployerNote: Job Postings are updated daily and remain online untilfilled.EEO is the LawLearn more:https://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdfImportant legal informationhttp://hrnt.jhu.edu/legal.cfm Faculty Positions Not specified Full Time jobs in Baltimore Patient Service Coordinator/MA Share Apply(This will open in a new window from which you will be automatically redirected to an external site after 5 seconds) Other Health & Medicine Not specified Full Time jobs in Baltimore Performsrelated and delegated tasks, which includes requests forprescription refills, taking and relaying messages, directingpatient flow and running errands. Johns Hopkins University Salary Not Specified Save Patient Service Coordinator/MA Confirms andclarifies written orders prior to implementation of delegatedtasks. Patient Service Coordinator/MA Twitter Ensures thatsoiled linen, needle containers and potentially infectious wasteare appropriately disposed and removed from the clinic and examarea according to the infection controlguidelines. Identifiesand uses a variety of resources to validate patient caredecisions.AgeSpecific CareDemonstratesthe knowledge and skill necessary to provide care or service basedon physical, psychosocial, educational, safety, and relatedcriteria appropriate to the age of the patients served in her/hisassigned service area. The required skills and knowledge may begained through education training orexperience.Neonate Adult: 18—64 years ofagePediatric/Adolescent: Under 18 Geriatric 65 andolderPatient Service Coordinator positionresponsibilities: 50%Offer friendly, courteous, and confidentialassistance to every patient to ensure that the patient has apositive experience while at Johns Hopkins Division ofGastroenterology and Hepatology at Green Spring Station. Maintainaccurate information on each patient to facilitate the patientencounter. Use automated systems to expedite patient scheduling,pre-registration, check-in, and check-out. Work with others in ateam environment.Schedule patients for laboratory tests, medicalexaminations, and consultations. Relay information to patientsregarding preparation for laboratory tests and examinations.Coordinate visits either within the department or between severaldepartments. Telephone and interview patients and/or family membersto obtain accurate pre-registration information and to confirmappointments. Print and mail directions, maps, fee schedules, anddepartment specific information to patients. Send medicalquestionnaire forms to patients to obtain missing information.Verify and enter pre-registration and insurance information intothe computer system and prepare daily printed schedules fordesignated areas. Obtain and/or verify patient’s demographic databy phone or in person. Confirm appointments by telephone and/ormail. Fill vacancies due to cancellations. Obtainpre-certifications as required by patients’ health care insurers ormanaged care providers. Register patients for clinical appointmentsusing computerized database. Inform patients of costs of care beingprovided, and guide them to appropriate resources for furtherinformation, guidance, or assistance. Arrange or assist inarranging patient transportation. Answer phones and provide routineinformation to callers. If a patient has to be admitted to thehospital, take care of administrative tasks of admission so thatthe patient may go directly to the floor. Review patient chargesand extract chargeable items. Collect time of service payments,issues receipts, and prepare cash settlement records. Inputdiagnostic and procedure codes to TAP system for computer billing.Discuss patient charges, if appropriate, with patients and/orpatients’ families. Work with available downtown and local supportto evaluate eligibility for alternative sources of financing suchas Medicaid, Patient Care Funds, loans or other payment sources.Refer patient to appropriate office and ensure application forfunds has been made. Prepare patient’s statement of charges andreview with patient. Assist with basic insurance and third partyqueries and explain payment policies.Mail lab and patient result letters, file, createand maintain paper and electronic patient charts, provide accurateand timely messages to MDs, fulfill HIPAA compliant ingoing andoutgoing medical records requests, manage incoming and outgoingfaxes, provide accurate appointment entry/check in/ checkout.SCOPE OFRESPONSIBILITY:Knows the informal and formal department goals,standards, policies and procedures, which may include somefamiliarity of other departments within the school/division. Issensitive to the interrelationships of both people and functionswithin the department.DECISIONMAKING:Carries out duties and responsibilities under thesupervision of the physician and clinic manager. Makes decisionsand establishes work priorities on procedure-orientedoperations.Minimum Qualifications(Required):High school diploma orGED,One (1) year work experience in customer servicerequired.Two (2) years related work experiencepreferred.Knowledge of medical insurance coveragepreferred.Medical terminology and basic computer skillspreferred.Current Certification as a Medical Assistant byan approved national examinationagency-(Required)◊ American Association of Medical Assistants(AAMA)◊ American Medical Technologists(AMT)◊ National Association for Health Professionals(NAHP)◊ National Center for Competency Testing(NCCT)◊ The National Certification Medical Association(NCMA)◊ National Healthcare Association(NHA)◊ American Registry of Medical Assistants(ARMA)Must have current certification in CPR/Firstcertificate from the American Heart Association or American RedCross -(Required)Additional education may be substituted for year ofexperience. * JHU EquivalencyFormula:30 undergraduate degree credits(semester hours) or 18 graduate degree credits may substitute forone year of experience. For jobs where equivalency is permitted, upto two years of non-related college course work may be appliedtowards the total minimum education/experience required for therespective job. *Special Knowledge, Skills, andAbilitiesRequires successful interpersonal and communicationskills with patients, families, physicians, and other health careteam members in order to foster optimal quality of outpatientcare.Classified Title: PatientService Coordinator/Medical AssiWorking Title: Patient Service Coordinator/MA​​​​​Role/Level/Range: ATO 40/E/02/ODStarting Hourly Pay Rate Range:$15.26 – $21.00/Commensurate with ExperienceEmployee group: Full TimeSchedule:Monday – Friday, 8:30a-5:00p / 40 hrs perweekExempt Status: Non-ExemptLocation:04-MD:School of Medicine CampusDepartment name: 10002808-SOM DOM GastroenterologyPersonnel area: School of MedicineThe successfulcandidate(s) for this position will be subject to a pre-employmentbackground check.If you are interested inapplying for employment with The Johns Hopkins University andrequire special assistance or accommodation during any part of thepre-employment process, please contact the HR Business ServicesOffice atjhurecruitment@jhu.edu. For TTY users, call via MarylandRelay or dial 711.The followingadditional provisions may apply depending on which campus you willwork. Your recruiter will adviseaccordingly.During the Influenza (“theflu”) season, as a condition of employment, The Johns HopkinsInstitutions require all employees who provide ongoing services topatients or work in patient care or clinical care areas to have anannual influenza vaccination or possess an approved medical orreligious exception. Failure to meet this requirement may result intermination of employment.The pre-employmentphysical for positions in clinical areas, laboratories, workingwith research subjects, or involving community contact requiresdocumentation of immune status against Rubella (German measles),Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B anddocumentation of having received the Tdap (Tetanus, diphtheria,pertussis) vaccination. This may include documentation of havingtwo (2) MMR vaccines; two (2) Varicella vaccines; or antibodystatus to these diseases from laboratory testing. Blood tests forimmunities to these diseases are ordinarily included in thepre-employment physical exam except for those employees who provideresults of blood tests or immunization documentation from their ownhealth care providers. Any vaccinations required for these diseaseswill be given at no cost in our Occupational Healthoffice.Equal OpportunityEmployerNote: Job Postings are updated daily and remain online untilfilled.EEO is theLawLearn more:https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf Underclinical supervision, performs delegated procedures common to thespecialty area in a safe, effective, and efficient manner accordingto Clinical Practice Policy and Procedures. (See attached skillslist). LinkedIn Assistspractitioner in identified patientprocedures/treatments/examinations, (preparation, positioning,supplies, equipment). Proactively problem-solves and identifiessolutions to barriers to safety.center_img Appropriatelyobtains and manages specimens, including: labeling, formcompletion, transport to laboratories, and log maintenance.Performs quality control for waived testing. Acts as a “trainer”for new employee and extern orientation, and coordinates activitiesrelated to proficiency for theseemployees. Johns Hopkins University CO Patient Service Coordinator/MA Identifiesopportunities for performance improvement and provides input forthe development of solutions. You need to sign in or create an account to save Facebook Recognizesemergency situations and implements emergency procedures accordingto clinic guidelines. Administers first aid, CPR, and maintainsemergency equipment and supplies.Providesappropriate patient education, health information materials andcommunity resource lists as directed, and maintains educationalsupplies. Identifies patient’s need for additional information, andrefers to appropriate healthcareresources. Directspatients with medical complaints who call or arrive to the clinicto the patient’s physician and/or emergency room forassistance. Works withhealthcare team to assure smooth and efficient patient flow andclinical operation. Problem solves obstacles to throughput processand notifies manager and patients of waittime. Similar jobs Assist withfront desk duties, including but not limitedto-FilingScanningPurgingRecordsClearing thefax machine and distributing documentsappropriatelyPrinting EPRnotesResponsibility in Medical AssistantRole:Identifiesself-learning needs related to job description and seeks outappropriate resources to meet learningneeds. Save Patient Service Coordinator/MA Operatesclinical equipment according to equipment procedures includingsafety and quality control checks. Checks clinic area and rooms formalfunctioning equipment and general maintenance problems on aregular basis. Reports findings to appropriate person or arrangesfor repairs as required. Specific Duties &ResponsibilitiesCertified Medical Assistant Responsibilities:50%The Certified Medical Assistant (MA) has duties andresponsibilities related to patient care in the ambulatory clinicenvironment. The individual displays responsible behaviors,communicates effectively to others and functions as a member of thehealthcare team. The CMA functions under the direct supervision andauthority of the physician when performing clinical tasks duringpatient care. The CMA reports to the clinic operations manager, whois responsible for administrative supervision, staff development,and orientation of the MA to the area’s policies and procedures.The CMA must demonstrate competency in all skills related to theperformance of patient care. The CMA maintains an inventory ofexamination/procedure room supplies, assists in the organization ofefficient patient flow, and organizes the clinic environment toassure patient safety. The CMA demonstrates problem-solving skillsas they relate to patient care activities, provides guidance forand acts as a role model for Medical Assistants in the clinicalarea.Clinical: Participates in the care of the patient,under the direct supervision of the Physician and in collaborationwith the healthcare team.Collectspatient information and assessment data. Obtains and recordspatient’s vital signs: temperature, pulse, respirations, bloodpressure, weight and height. Reports assessment findings topractitioner, and records on appropriate documentation forms in atimely manner. Obtains additional data from patient and significantother based on initial data collection. Performs chart review priorto clinic visit to obtain historicaldata.Monitorspatient status recognizing and reporting abnormal findings orchanges in condition. Maryland, United States Salary Not Specified Acts as aresource and preceptor for MedicalAssistants Maryland, United States You need to sign in or create an account to save Administrative Not specified Full Time jobs in Baltimore Participatesin staff meetings by providing constructive input and facilitatingproblem-solving. More searches like this Performinjections, including but not limited to, flu, Hepatitis A, B, andCKnow how toadminister breath tests andcapsulesTakepre-visit vitals, including but not limited to, weight, bloodpressure, temperatureObtain labresults, and under MD guidance, does routine patient notificationof results.UnitOperations: In close partnership with health care team, assuressmooth and efficient patient flow and clinicaloperation.Assistspatients to exam room and prepares patients for examination.Assists patients in wheelchairs and stretchers with transfers toand from exam tables, procedure tables, and scales utilizing properbody mechanics and safety measures. Identifies patients withspecial needs. Pediatrics Not specified Full Time jobs in Baltimore Maintains anduses principles of aseptic techniques and infection control whenperforming clinical duties andtasks.last_img read more